Frequently Asked Questions
What kind of cakes do you make?
Our cakes are made with the finest ingredients.
Are your cakes nut-free?
We do not use any nut products in our cakes or creams however our cakes are not baked in a nut-free environment. (Example: Almonds, Nutella, we do NOT work with peanuts.)
What do you use to decorate your cakes?
We use Satin Ice fondant, royal icing, candy melts, and edible decorations to decorate all our cakes, cookies, cake pops.
What is the Minimum order? Cookies, Cake pops, Macaroons, Strawberries dipped, Cupcakes, dipped Oreo’s?
12 is the minimum order.
Can I place my order online?
Orders cannot be placed online. You may contact us or fill out an order form, which will be sent directly to our email, and we will then contact you with regards to your order.
How do I pay for my order?
You can pay for your order in person at 5540 Jean Talon est, or via internet.
We accept cash or interact e-transfer or check payable to Patisserie Italia.
Is a deposit required when placing an order?
A 50% non-refundable order is required for all orders. The balance will be due at the time of pick up or delivery.
What is your refund/cancellation policy?
If you were to cancel your order you would forfeit your 50% deposit.
Do you deliver?
We do offer delivery. This Depends on which area and prices Vary.